Terms of Trade

Effective date 11 November 2026

These terms apply to digital resources purchased from The Playful Classroom.

Orders and prices

Prices are displayed in Australian dollars (AUD) and include GST where applicable. The total payable is shown at checkout. Please check the resource, paper size, file format and your email address before placing your order. We’ll send an order confirmation to the email address you provide.

Digital delivery

Our resources are supplied as digital files. No physical items are shipped. After payment, you can access your files through the download link provided on the order confirmation screen or by email.

If your download link is missing, your file won’t open or you receive the wrong resource, contact us through the store’s Contact page with your order number so we can help. For instructions on opening ZIP files, choosing paper sizes or printing double-sided resources, see our Download & Printing Guide.

Using your resources

Unless the product listing specifies a different licence, your purchase gives one educator or one household permission to use the resource. Educators may display it in their teaching spaces and print copies for the students they teach. Households may print copies for learning at home. You may keep a backup and send a file to a print service to produce copies for your permitted use.

Please don’t resell the resource, share the original files or download links with other educators or households, or upload the files to a public website or shared staff drive. For use by multiple educators or across a school, contact us about licensing. Copyright remains with The Playful Classroom or the relevant rights holder.

Refunds and Australian Consumer Law

We don’t offer refunds for a change of mind, including where you accidentally select the wrong size or resource and we supply what you ordered.

Nothing in these terms excludes, restricts or modifies your rights under the Australian Consumer Law. If a resource is faulty, materially different from its description or otherwise fails to meet a consumer guarantee, you may be entitled to a fix, replacement, refund or other remedy under the law. Contact us with your order details and a description of the issue so we can assess it and provide the appropriate remedy.